Terms of Service

1. Agreement to Terms

By accessing and using Gerami's services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Service Description

Gerami is a gift delivery platform that connects customers worldwide with Ethiopian vendors to facilitate the delivery of gifts and products within Ethiopia. We act as an intermediary between buyers and sellers.

3. User Responsibilities

• Provide accurate and complete information when placing orders
• Ensure delivery addresses are correct and accessible
• Comply with all applicable laws and regulations
• Respect our community guidelines and treat all users with courtesy

4. Orders and Payment

All orders are subject to acceptance by our vendors. Prices are quoted in Ethiopian Birr (ETB) and US Dollars (USD). Payment processing is handled securely through our trusted payment partners.

5. Delivery Policy

We strive to deliver all orders within the estimated timeframe. However, delivery times may vary due to factors beyond our control, including weather conditions, local circumstances, and vendor availability.

6. Return and Refund Policy

Due to the nature of our service and products, returns are generally not accepted. However, we will work with customers to resolve any issues with damaged or significantly misdescribed items.

7. Limitation of Liability

Gerami's liability is limited to the amount paid for the specific order in question. We are not responsible for indirect, incidental, or consequential damages.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

9. Modifications

Gerami reserves the right to modify these terms at any time. Changes will be effective immediately upon posting on our website.