Your data is not for sale

goGerami does not sell your personal data. We only process data that is necessary to run your account, complete orders, and keep the platform secure.

We do not sell personal data

We do not sell, rent, trade, or broker user data to advertisers, data brokers, or other third parties.

Minimal collection for service operation

We collect only the information needed to run accounts, payments, delivery, customer support, and security.

No third-party ad profiling

We do not share personal data for cross-app or cross-site behavioral advertising.

Clear user controls

You can request access, correction, export, or deletion of your personal data by contacting support.

1. Data We Collect

Account details such as your name, email, phone number, and login credentials.
Order and recipient details such as delivery address, recipient contact, and order notes.
Transaction records such as order totals, payment status, and payment provider references.
Support and communication data when you contact us.
Technical session data needed for login, security, language preference, cart flow, and app reliability.
Optional location and camera data only when you choose features that need them (for example map pinning, delivery proof, or QR scanning).

2. How We Use Data

Create and secure user accounts.
Process orders, payments, and deliveries.
Prevent fraud, abuse, and unauthorized access.
Respond to support requests and service issues.
Meet legal, tax, and compliance requirements.
Improve platform reliability and performance.

3. Data Sharing Rules

We never sell personal data. We only share limited data in the following cases:

Vendors and delivery partners, strictly to fulfill orders.
Payment processors (for example Stripe, Chapa, and Telebirr) to process payments.
Infrastructure and operational providers that help us host and secure the service.
Regulators or law enforcement when legally required.

4. Retention and Security

We retain data only as long as needed for account operation, order fulfillment, support, and legal obligations.

We apply reasonable technical and organizational safeguards to protect personal data, including access controls and encrypted transport in supported production environments.

5. Your Privacy Rights

Access or update your account information.
Request a copy/export of your personal data.
Request correction or deletion of your personal data.
Opt out of non-essential promotional communications.

To submit a privacy or deletion request, contact support@gogerami.com.

6. Google Play Data Safety Disclosure

This policy discloses user data practices in line with Google Play User Data and Data Safety policy requirements.
Personal data is collected for core app functionality only, not for data resale.
Personal data is not sold and is not shared for third-party advertising purposes.
Sensitive permissions are optional and requested only when needed by an in-app action.
Data in transit is protected using encryption in supported production environments.
Users can request account and data deletion by emailing support@gogerami.com.

7. Children, International Transfers, and Updates

Our services are not directed to children under 13, and we do not knowingly collect personal data from children under 13.

Depending on where you use our services, data may be processed in countries outside your residence with appropriate safeguards.

We may update this policy as our product, legal obligations, or platform requirements change. Material updates are posted on this page.

Last updated: April 23, 2026